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Heart rate graphs missing on app since last update

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‎09-06-2020 23:26

‎09-06-2020 23:26

After the last fitbit app update on my Samsung S8 the heart rate graphs are no longer shown.

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4 REPLIES 4

‎09-07-2020 03:46

‎09-07-2020 03:46

@Paul-Catt Hello, have you tried force stopping the app and restarting it? (not a solution just a workaround), it seems the same behaviour as this: https://community.fitbit.com/t5/Android-App/Bug-report-Fitbit-App-stops-displaying-EOV-and-Profile-i... 

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‎09-08-2020 18:50

In response to Specimen

‎09-08-2020 18:50

The heart rate graph has reappeared. I did nothing. 

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‎09-10-2020 16:03

‎09-10-2020 16:03

On my Pixel 3 Android app the estimate of cardiac health has vanished but was still there on IOS as of this morning. 

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0 Votes

‎09-10-2020 16:10

In response to HWilliam

‎09-10-2020 16:10

Forcing the app to stop and then restarting it got the cardio fitness estimate and the estimated oxygen variation info back. Memory overflow or something like that.

 

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