Heart rate is not synchronized/exported correctly (Strava, Garmin, ...?)

[MichaelM.]

Since September 1st, the heart rate data is no longer transferred correctly when synchronizing. It is still displayed in the Fitbit app, but in the corresponding synchronized activity on Strava or Garmin Connect only a constant value is displayed (in my case, the resting heart rate when the activity started).

When manually exporting via the tcx-file, the same value is always entered in the second-by-second recordings. There seems to be a problem with the data transfer here.

This is an example fom the first trackpoint and one of the last trackpoints in the tcx-file:

(Ich habe die Angaben etwas gekürzt, weil die angezeigten Werte in der Community als nicht erlaubt angezeigt wurden, warum auch immer.)

 <Trackpoint>

...
<HeartRateBpm>
<Value>59</Value>
</HeartRateBpm>
</Trackpoint>

 <Trackpoint>

...
<HeartRateBpm>
<Value>59</Value>
</HeartRateBpm>
</Trackpoint>

[aishrahman]

Mine does that too since 1 Sept! Upon inspection on the tcx files, there is still the heartrate data every second, but fail to be read in both Strava and Google Fit

 

[SunsetRunner]

I have the same issue, but in my TCX files the heart rate is missing completely. Also when exporting older trainings that included the data before.

[aishrahman]

Oops my bad i was reading the wrong TCX file. This is the one, every second showing 105 bpm. Problem might as well be on the fitbit side

 

[annesj]

Same issue here!

This has always worked, stopped sorking on September 1. Heart rate data is available in Fitbit but not in exported/synced activities (Google Fit, Strava, etc.), neither in the manual export file.

Customer support has asked me to upgrade to version 1.24, but this does not help.

[SunsetRunner]

Worked for me, installed the latest update via Google Play and the tcx export works again as expected. Looks like they broke something with the previous update...

[aishrahman]

Just checked the HR exports normally now. Thanks dev!

[annesj]

Works now for me too!

[MichaelM.]

It works again. Thank You! 😀