Heartrate not registering during mindfulness

[lillirosa]

For a few days now there has been no heart rate data registering during my mindfulness sessions. It used to show heart rate and the change from beginning to end, but now shows nothing. All it says is to wear my fitbit during the sessions. I am! It used to work, it's still showing heart rate data everywhere else, I have changed nothing. Any idea how to fix this?

[BevL2020]

Mine is doing the same!

[toribirk]

Same issue for me.  It has only tracked one heart rate properly for me.  Hopefully they have a fix for this soon!

[RuthyD]

Not even registering the session now for me 😞

[EBField]

Same problem in iOS app.  

[mattcen]

I'm having a similar issue; when the mindfulness session audio is finished it just... Stops. Doesn't prompt for how I'm feeling or formally finish and log the session. I have to go "back" to return to the mindfulness menu manually. I've tried restarting my phone, clearing the app cache, and doing a full restart of the app.

I only ever managed to log a single session several days ago. Today I tried and failed to log a session about 4 times.

UPDATE:

I've now noticed that the last two days I've tried mindfulness, while it hasn't popped up a dialogue box to let me "complete" the session by specifying my mood etc., I do have an Android *notification* that I can tap to complete the session, which seems to do the right thing; but I still think the intent is for that not to be necessary, as I'm sure the first time I tried this feature, it popped up with a "Complete" button automatically.

Additionally, sometimes it seems to take a bit to register my heart rate. That is, while initially it sometimes says that no heart rate data was recorded for my session, when I go back to check later, it has filled this in with what my heart rate was at the time.

[Bearyogi]

I have not had a problem opening or closing a session, but stopped getting the heart rate info.  Thanks for the tip. I did find my heart info after the fact. It was in the tracking for Mindfulness in the Journey tab. However, I do hope they restore the immediate info. Who wants an extra step when you’ve just finished de-stressing😎. 

[PJBouchard]

I am having the same problem. I can log my session but it has never shown anything about the heart rate, except to tell you to wear the fit bit & I am wearing it. 

[tialel]

I am having the same issue, and unfortunately my data does not appear to populate later on, as it appears to be for some people here ☹️

[Melbyrosey]

In my mindfulness logs, my chart shows my heart rate but it does not show the number. It's been happening for the last 2 weeks. 

[BeverlyLubs]

Same.  It just stopped working last week.  

[geekcuisine]

Got a charge 4 like a week ago and this feature has never worked

[KatzenFit]

Same - this happened with bother my versa and my brand new Sense.

[SunsetRunner]

I've had a Charge 4 for about 3 months now and it was working perfectly and then yesterday it stopped tracking my heart rate during mindfulness.

It's not showing me the data later, either, although it does do that for workouts. it doesn't track my workouts until about 20 minutes afterwards.

[lilia_fellini]

I have a new versa3 and the heartrate tracking during mindfulness sessions is intermittent. I have one days when it tracked everything, and the last 6 sessions - no heartrate data, no matter how long or short the meditation session is.

Would be nice if someone from Fitbit addressed this, since people a couple of hundred pounds on their devices.

[LisaAAman]

Me too! Have Fitbit not fixed this issue yet?

[PJBouchard]

My new Versa 3 shows the heart rate change periodically, but not every
time. I hope it gets fixed. It’s helpful to me.--
PJ

[Jsw021690]

me too# onFeb23

[Papaeric78]

Yeah I see how long ago some of these posts were and to my surprise I am having the same problem. Come on Fitbit this many reports deserves an update.

[MichaelVictoria]

Same for me! Why hasn't this been addressed??