help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Horrible interface

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-09-2025 04:03

‎01-09-2025 04:03

The Fitbit interface, especially the sleep graph, is a disaster. The new version is confusing, outdated, and fails to track time or duration properly. It’s frustrating to see such a poorly designed graph that no one can read or interpret easily. Why isn’t Fitbit listening to its users? So many people are complaining…. 

The previous version was far more user-friendly. Who is approving these changes? It feels like you’re stuck in an antiquated design mindset. Please, hire a new designer or at least offer an option to bring back the old interface in a modern, refreshed style that prioritizes usability over complexity. I might consider a new system as Fitbit does not give me data in a format I need to track my data #fail #fail #fail 

Best Answer
2 REPLIES 2

‎01-09-2025 07:20

‎01-09-2025 07:20

Hi, @Viber welcome to the community, you do not explain what you are looking for in the sleep statistics, you may find this article of interest How do I track my sleep with my Fitbit device? - Fitbit Help Center Let us know how you get on by posting here again.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer
0 Votes

‎01-09-2025 11:41

In response to Gr4ndp4

‎01-09-2025 11:41

The answer to your question is in user Viber's message. (s)he says "The previous version was far more user-friendly."  I.e. the current version of the UI, in particular the sleep stats, is not as good as the previous version.

Do you have any questions that are not answered in Viber's message?

Best Answer
0 Votes