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Hourly Goal not Same on Charge 3 and App

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-24-2019 19:05 - last edited on ‎05-26-2019 06:00 by Fitbit Moderator

‎05-24-2019 19:05 - last edited on ‎05-26-2019 06:00 by Fitbit Moderator

My tracker says I made 5 hours of activity but, my dashboard only says 4, why?

 

 

Moderator edit: Clarified subject

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3 REPLIES 3

‎05-26-2019 05:59

‎05-26-2019 05:59

Hello @CHRISARL.

 

Thank you for bringing this up and sharing your situation.

 

Please know that we’re aware of it and are working to identify a resolution as quickly as possible. 

We're sorry for any trouble. We appreciate your patience and look forward to getting you back on track.

Please let us know if there's anything we can do to assist you in the meantime.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer

‎05-26-2019 11:24

In response to LanuzaFitbit

‎05-26-2019 11:24

Thank you, at least I know I didn't do anything wrong. I just getting back gradually to my fit bit since my hysterectomy. I m sure I'm r.ecovering so well because of my fit bit encouragement.

Best Answer
0 Votes

‎05-26-2019 13:27

In response to CHRISARL

‎05-26-2019 13:27

Hello @CHRISARL.

 

Thanks for your understanding and your quick reply!

 

Glad to read that you have been getting back to Fitbit after your surgery. Hopefully you are feeling better and get back to 100% as soon as possible. We are happy to be a part of the journey.

 

If you have the time, be sure to visit our Discussion boards. Lots of topics to talk about with other users so maybe something will pique your interest. 

 

Feel free to let me know if there is anything else I can help you out with. Good luck with your recovery!

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer