How do I enable the call/text notifications on my Galaxy S9+?

[RailFanPeg]

Can anyone help me. I just got new phone. trying to get text messgage and phone calls to come through on my Samsung S9+ phone.  They aren't coming through.  I used to have the S7 and it worked fine.  Can anyone help me out. 

Moderator Edit: Updated Subject For Clarity

[RobertoME]

Hi @RailFanPeg, nice to see you again in the Fitbit Community! I saw you want to received call and text notifications from your Galaxy S9+ to your Fitbit tracker.

In this case make sure you have enable this feature in the Fitbit app. For more details, please refer to our help article: How do I get notifications from my phone on my Fitbit device?

If you have enable this feature and the issue still persists, the following post will give you all the troubleshooting steps to address this issue: My tracker isn't receiving notifications (Android Fitbit app).

Keep in mind the Galaxy S9 and S9+ are being tested to guarantee all the features are going to work as is expected. So far this phone still is not compatible, therefore some features may misbehave. For a current list of compatible Android devices, please visit: www.fitbit.com/devices.

See you around and hope this helps.

[RailFanPeg]

Do you know when they will be getting the Samsung S9 and the S9+ they are going to get them so that can receive text messages and phone calls.  I really like this feature.  Hope they get it set up soon.  

[SunsetRunner]

I'm having having the same problem. I've always had iPhone but changed to Samsung s9 and haven't received text or phone call notifications since.

I've checked all that's been mentioned and still not working!

Good luck 

[RobertoME]

Hello there @RailFanPeg and @SunsetRunner. Thank you for your participation in this board. At this time I got word that our team is testings this mobile phones, but there are no more details or a timeframe to provide of when are going to be declare as compatible. 

I know many users want to see this phone among our compatible device list as soon as possible and I appreciate the patience of all of you while we work on this.

As always, if I got more details, I'll be happy to share with you.

[SunsetRunner]

Ok thank you



Sent from my Samsung Galaxy smartphone.

[swim4lifekac]

I recently (last week) upgraded to a Galaxy S9+ and I am getting messages, emails, calls, and calendar events.

[Teens-Maree]

Any idea how you accomplished that?  LOL

[SunsetRunner]

Mine is working now!

[Lantampa]

When will the Galaxy S9 be compatible??  I am amazed that a newer phone it isn't but the older phones are???

[Curlymurly]

I agree with you, I have no idea how to set up texts and calls on my charge 3. All websites are no help 

[NBCP]

Is it fixed now for the S9+? It shows on the list of devices but I cant get it working. 

[Lantampa]

Mine is working. However, I used to get the name and text to come across but lately only the name appears...no text message??


Sent from my Verizon, Samsung Galaxy smartphone

[NBCP]

Well I cant even get that. No phone notifications at all. 

[NBCP]

This is really annoying. They list it in available devices....why? 

[Lantampa]

Check that your phone is set up to send notifications to it and your Fitbit is accepting them too.



Sent from my Verizon, Samsung Galaxy smartphone

[Ccx01]

I have followed all the instructions to enable calls and text to come to my  fitbit versa from my s9+ and it just doesn't come through.  When I had S7 it worked fine.  I read community's advice. Some get it to work and some dont. Does it have anything to do with what clock face you choose?