Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I link my fitbit to my app?

Replies are disabled for this topic. Start a new one or visit our Help Center.

Ever since I got a new phone, my fitbit hardly ever syncs. Sometimes it would go a week without being able to sync. It is CONSTANTLY sending me notifications (that I can't swipe away? Which is incredibly annoying please fix I should be able to swipe the notification away) saying that I need to link my device with my app? I thought I already did this when I connected my device to my account? How do I do this? 

Best Answer
0 Votes
3 REPLIES 3

Hi @Grace_elkins,

 

You need to remove the old phone in the app. Then you can add the new one.

 

What model of phone is your new one?

Work out...eat... sleep...repeat!
Dave | California

Best Answer
0 Votes

@WavyDavey an LG stylo!

 

Thank you for answering! 

Best Answer
0 Votes

@Grace_elkins, you may need to unpair the Fitbit from the old phone, under Bluetooth settings.

 

I don't see your particular phone in the compatibility list. There are some posts I found in search that may be helpful.

Work out...eat... sleep...repeat!
Dave | California

Best Answer
0 Votes