07-24-2021 16:45
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07-24-2021 16:45
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I bought a Pixel 4 today and can't get it to sync with my Charge 3.
According to fitbit support articles, devices running Android OS 8.0 and higher are compatible. However, my Pixel 4 is unable to pair my Charge 3 as a new device (it does see other bluetooth devices). What am I missing?

07-24-2021 16:53
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07-24-2021 16:53
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Hi @DMSdangermouse when I changed phones, I just logged in as usual with email and password and it was fine. You try that?

07-26-2021 04:38
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07-26-2021 04:38
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That's the first thing I did. I messed around with it until frustration set in and I gave up. Then an hour later, I saw that it had started syncing. Not sure what caused it to start working, but I'm happy that it did!
07-26-2021 07:34
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07-26-2021 07:34
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Just glad it's working for you @DMSdangermouse and thanks for the update.

