help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to sync Charge 2

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-31-2019 03:04 - last edited on ‎11-01-2019 13:10 by Fitbit Moderator

‎10-31-2019 03:04 - last edited on ‎11-01-2019 13:10 by Fitbit Moderator

I have no idea where to look to try and sync with my Samsung S6...please help. Unit is 3 days behind and the wrong time... Lol

 

Moderator edit: Subject for clarity 

Best Answer
0 Votes
2 REPLIES 2

‎11-01-2019 13:10

‎11-01-2019 13:10

Hi @vickierow, welcome to the Community Forums! 

 

Thanks for bringing this to my attention. If you haven't already done so, I recommend you to check our help article: How do Fitbit devices sync their data? for more information and details about how to sync your Fitbit device with the Fitbit app or with your computer.

 

Let me know if you have any additional questions.

Best Answer
0 Votes

‎11-04-2019 01:47

In response to RicardoFitbit

‎11-04-2019 01:47

Ricardo your answer is unhelpful as i have looked in help and there is no answer there.

But fortunately my husband eventually managed to find the problem which was wi-fi orientated.

Best Answer
0 Votes