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How to sync Charge 2

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‎10-31-2019 03:04 - last edited on ‎11-01-2019 13:10 by Fitbit Moderator

‎10-31-2019 03:04 - last edited on ‎11-01-2019 13:10 by Fitbit Moderator

I have no idea where to look to try and sync with my Samsung S6...please help. Unit is 3 days behind and the wrong time... Lol

 

Moderator edit: Subject for clarity 

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‎11-01-2019 13:10

‎11-01-2019 13:10

Hi @vickierow, welcome to the Community Forums! 

 

Thanks for bringing this to my attention. If you haven't already done so, I recommend you to check our help article: How do Fitbit devices sync their data? for more information and details about how to sync your Fitbit device with the Fitbit app or with your computer.

 

Let me know if you have any additional questions.

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‎11-04-2019 01:47

In response to RicardoFitbit

‎11-04-2019 01:47

Ricardo your answer is unhelpful as i have looked in help and there is no answer there.

But fortunately my husband eventually managed to find the problem which was wi-fi orientated.

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