Ionic not recording walks as an activity

[Robbiebee]

I don't enter an activity when I just go for a walk, normally my iconic picks it up automatically and records it as an activity. Sometimes though it doesn't,  so no activities recorded for that day, even if the walk was well in excess of an hour. It does record the steps and distance for the walk though. Any suggestions?

Moderator edit: updated subject for clarity

[AlvaroFitbit · Accepted solution]

@Robbiebee Welcome to the Fitbit Community! It's great to have you here! Your tracker detects activities based on the motion on your arm. For example when using the elliptical machine make sure you have the moving bars so your tracker detects the motion and record the activity itself, once an Elliptical activity is saved on your account it should show on the Recent Exercise area. If your heart rate is high but there isn't much motion (yoga, weight lifting, etc.) then these activities will be difficult to be detected by your tracker. Still you can manually log your activity so you have a record on your account or use the activity mode on the device itself. Also please restart your Ionic and change the time it requires to detect your walking activity. 

Let me know how it goes!