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Ionic won’t let me change clock face

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‎09-28-2018 09:34 - last edited on ‎09-28-2018 18:56 by Moderator Alum

‎09-28-2018 09:34 - last edited on ‎09-28-2018 18:56 by Moderator Alum

Ionic Fitbit worked well for one week with new Samsung Note 9, then started dropping pairing mode. Changed clock face twice & it worked for a few days each time. Now won’t let me change clock face. Have uninstalled ionic & tried reinstalling. Won’t reinstall app. Help

 

 

Moderator edit: subject updated for clarity 

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‎09-28-2018 20:32

‎09-28-2018 20:32

1.  It might help if you gave some information about not being able to change clock face.  What happens?  Do you get an error message?

 

2.  You mention uninstalling thew Ionic, but then trying to reinstall the app.  Are these 2 separate things, or you really mean the Ionic, or app, both places?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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