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LG stylo 2 Compatibility

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I was recently given a fit bit charge. It is used. We have tried multiple times to sync it to my LG Stylo 2 but have not had any luck. Does it connect to an LG Stylo?

 

Moderator edit: edited title for clarity

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How is this solved. My wife has just wasted her hard earned money on a piece of unsupported crap.

What you suggest is rubbish, I will get my wife something different and we will avoid your products completely and share our story.

 

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I have a Charge 2, and an LG Stylo 2 V (Verizon) - VS835 .  Started using in August 2017, and worked great up until just a few months ago.  It still does sync but it is hard now to get it to sync, often needing a re start of the phone just before trying to sync, but it seems to be getting worse.

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https://community.fitbit.com/t5/Charge-2/Charge-2-syncing-issues/m-p/4227741/highlight/false#M224859

 

I found this in another part of the forum and it seems to have worked for me.  Charge 2 and LG Stylo 2.

 

I never realized there was a way to restart the device itself before this.

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I have this phone (stylo 2 V (for Verizon) and, it had previously worked but become more hesitant to sync.  Try this link, I found that a moderator posted - it seems to have fixed the issue for me.  I think the main part for me was likely restarting the Fitbit itself which I previously didn't know about.

 

https://community.fitbit.com/t5/Charge-2/Charge-2-syncing-issues/m-p/4227741/highlight/false#M224859

 

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