01-06-2015
16:01
- last edited on
07-31-2015
10:48
by
ErickFitbit
01-06-2015
16:01
- last edited on
07-31-2015
10:48
by
ErickFitbit
Hi LG users! Welcome to your own thread!
Thanks a lot for providing feedback on your syncing/setup experience. The best way we can look into these issues with our specialists and developers is by knowing the following information:
Remeber, if you're experiencing issues, please try the troubleshoots in the main thread.
Of course, this is completely voluntary. We appreciate the time you've taken to provide us with any/all information provided.
UPDATE 7/31/2015: Hi Everyone!
Our Engineering Team is continuing to look into the syncing, setup, and call/text notifications issues some of our users have reported on their Android devices. I would greatly appreciate your help in capturing information about the issue you are experiencing by filling out a short survey. The information captured in this survey will be shared directly with our engineers so they may have a better understanding of what you are experiencing, on specific devices, and specific operating system versions.
I want to thank everyone who will take time to fill out this survey as the data may help to better your experience!
Click HERE to begin the survey!
06-13-2016 12:43
06-13-2016 12:43
@k9luver I do see the LG G Pad on this list of supported devices. I also recommend checking it out to see if any other devices you own are listed.
@mar915 It may sync but you may experience issues with setting up features like call/text/calendar notifications. I recommend doing as @Rich_Laue mentioned and check what others are saying in the community. It isn't guaranteed that the features will fully function until listed here as supported.
@Pepper901 The LG G3 is listed as a supported device. Let's troubleshoot this by starting with the steps here. Did that help get you back on track? Keep me posted.
06-13-2016 18:56
06-13-2016 18:56
06-14-2016 15:24
06-14-2016 15:24
@Pepper901 Perfect! Happy to hear that you're back on track. Thank you for taking the time to provide me with an update, I appreciate it.
09-30-2016 16:49
09-30-2016 16:49
LG Stylo 2
6.0.1
latest app
I realized after getting the phone that it isn't an approved device. However, some good news:
-->It now will sync my steps, etc. nearly every time I open the app on my phone! Even does it automatically--sometimes.
-->It will also cause phone notifications!
Now, if I can just get text notifications, I'd be in business.
Like the phone with each step of progress.
01-01-2019 13:29
01-01-2019 13:29
I have an LG V20, why are there no newer LG phones on the list of cambatible devices for fitbit? What are you doing to change that?
01-01-2019 14:15
01-01-2019 14:15
I have a Sprint model LG G7, thin Q.
The fitbit app works on my phone and does not seem to be a problem saving anything.
I am currently on Oreo 8.0