Likes on posts not showing

[SunsetRunner]

Can someone please explain why?

When i like a post when i return it shows no likes i feel like im not complementing someone's achievements.

Its getting rarther irritating. 

A avid and regular fan and user 

[SilviaFitbit]

@SunsetRunner It's nice to see you on the Community. Sorry for the delayed reply. 

Thanks for the detailed information shared. It's pretty weird that the like on the post disappeared. Please log out from your account and force quit it. After this, please like a post and check if it doesn't disappear. 

If this keeps happening, please attach an image to your next reply. Could you let me know which app are you using? 

I'll be around if you have any additional questions. 

[SunsetRunner]

If someone likes my post and i want to return the good gesture by liking one their posts it wont let me.

I can comment but the  like disappears immediately .

Im using Fitbit charge 2 app for Samsung android. Thanks

[SilviaFitbit]

@SunsetRunner Thanks for getting back. I would like you to provide me with a screenshot when you like the post and then when it disappears. 

Keep me posted. 

[SunsetRunner]

I like a post then it disappears it does it with all posts

[SilviaFitbit]

@SunsetRunner Thanks for getting back. I've moved your post to the Android board, because it seems that you're experiencing issues with the Fitbit app. 

You mentioned before that you were using an Android phone, I would like you to try using another phone, this to see if your phone is the culprit. 

In order to further investigate it on my end, please try taking a screenshot whenever you "Like" a post, and then another screenshot when the "like" disappears. 

Keep me posted. 

[SunsetRunner]

I think i may have found the problem my Fitbit was playing up over a year
ago i was supposed have deleted my app i was impressed with the amount of
scammers, but it looks like it isnt deleted so that makes me having 2
Fitbit accounts on the same phone ive opted for deletion i will see what
happens afer this,
Today i liked my friends post and it disappeared immediately all my friends
posts are the same,

This could be the issue.
Thanks

[SilviaFitbit]

@SunsetRunner Thank you for getting back.

If you have two Fitbit accounts on your phone, I would like you to make sure you're logging out each time you're switching. If you're going to delete your Fitbit account, please make sure you're doing this procedure. Let me know if your likes don't disappear after you delete one of your Fitbit accounts. 

Keep me posted!