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Lost previous data

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‎09-16-2019 18:26

‎09-16-2019 18:26

When logged in my account is empty and appears as if I've created today, no device is linked and all my previous activities are lost. I'm using an Android phone, I tried a couple of time to uninstall and reinstall the app with no luck, also restart my phone but nothing worked.

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‎09-16-2019 19:32

‎09-16-2019 19:32

That usually means you are logging with the wrong email.

Try looking at the fitbit.com dashboard.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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