help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Low Battery, no notification

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-16-2016 15:24

‎01-16-2016 15:24

Is there a problem with the app now that it is no longer sending a low battery notification via email or push notifications? My Charge died today and when I opened the app the last sync was about an hour ago with almost no battery, but I was never notified.
Best Answer
2 REPLIES 2

‎01-17-2016 07:52 - edited ‎01-17-2016 07:53

‎01-17-2016 07:52 - edited ‎01-17-2016 07:53

That's mysterious @MichaelB1

 

Moved this thread from the Charge to the Android section to increase the chance of getting a solution.

Best Answer
0 Votes

‎01-18-2016 05:43

‎01-18-2016 05:43

Welcome to our Community @MichaelB1! It's great to have you here! Woman WinkMmm this is weird, I'd suggest you go to your online Dashboard > Click the gear icon and select "Settings" > Notifications > Disabled "Low Battery" Notifications > Click "Save" and then sync your tracker > Go back to your Notifications settings and enable the notifications again and sync your tracker one more time. 

 

Hope this helps, let me know how it goes! Woman Very Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

Best Answer
0 Votes