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MobileTrack on Samsung Galaxy J5

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‎04-19-2017 10:33

‎04-19-2017 10:33

I can't active the MobileTrack on Samsung Galaxy J5 to calculate the steps.

 

Its not compatible?

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‎04-23-2017 13:16

‎04-23-2017 13:16

Thanks for stepping into the Fitbit Community @jvmunduruca!

 

After checking on our compatibility page I could see that the Galaxy J5 is not a compatible device. That would be why the MobileTrack can't be activated on it.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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