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My Fitbit Charge 2 and Huawei P9 Lite.

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‎05-28-2017 07:15

‎05-28-2017 07:15

My Fitbit Charge 2 is not Syncing with Huawei P9 Lite Mobile device. Tried everything. Does not want to work. Upsetting customer 😞

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‎05-28-2017 15:17

‎05-28-2017 15:17

I have the same problem. Very disappointed. Hope they can up grade something to get it working as really love my phone and its a pain having to sync my fitbit to my friends phone to download the information as I dont have a pc either . Disappointed Karla 😢

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‎05-29-2017 23:14 - edited ‎05-29-2017 23:27

In response to Karlarobins

‎05-29-2017 23:14 - edited ‎05-29-2017 23:27

There's a whole thread going back well over a year on this one. They don't seem to have any intention of supporting this, or any other newish Android phones. When I finally got a reply from a higher level they actually told me to contact my retailer for a refund! No new Android phones have been added for months, only the Samsung S6 and S7 are supported devices!

https://community.fitbit.com/t5/Android-App/Huawei-P9-amp-Lite-Compatibility/td-p/1183110/jump-to/fi...

Please can a moderator merge this with the main thread?

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