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My fitbit did not record my sleep

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‎05-17-2017 06:55

‎05-17-2017 06:55

Two days in a row where I had great sleep but my charge 2 didn't record it!! It recorded steps both days. What's going on with it??

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3 REPLIES 3

‎05-17-2017 09:54

‎05-17-2017 09:54

Hi

 

Feel free restarting the tracker:

 

Restart the tracker

 

URL: Click / Tap to open the Fitbit Help Article 'How do I restart the tracker?'

 

It doesn't bring back sleep which didn't got tracked previously though hopefully tracking sleep correctly next time.Cat Embarassed

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‎05-19-2017 10:00

In response to SunsetRunner

‎05-19-2017 10:00

Its still not recording. No steps are logged into the app but it is on the
fitbit itself. What do I do now
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‎05-19-2017 22:25

In response to jushappy

‎05-19-2017 22:25

Hope this article will help:

 

https://help.fitbit.com/articles/en_US/Help_article/1866

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