My phone stopped counting steps.

[georefi]

Was working fine up until few days ago it just stopped counting my steps through the app by itself I have all my health connect permissions on. I work in a kitchen and don't like wearing my watch to work so I rely on the built in app on my phone for a lot of step data please help!

Moderator edit: edited title to clarity.

[CrisVillaFitbit]

Hello, @georefi, welcome to the community.

Thanks for letting me know about this situation by tracking your steps with your phone, using a Charge 6.

I recommend you to restart your Charge 6 and your phone, if you already have a Fitbit account, delink and link your phone once again:

- Log into the Fitbit app and tap the Today tab Devices .
- Under Add connections, tap Add phone.
- Follow the instructions to set up your phone.

Let me know how it goes.

[DramaQueenDiva]

You also never mentioned which platform you're using.  Your issue has little, if anything to do with the Charge 6 device and everything to do with the phone app.  I'd be happy to move the post to the appropriate forum to keep the boards organized, but I need to know where to move the post to.

[Rich_Laue]

I would check your Fitbit app permissions