My route wont shop on the map

[Meloney]

I've just done a run. Ive synched with my phone app. All the data is there. But the map just shows my current location and the distance I've run on the market. It doesn't show me the route I've just run. Anyone know how I get this to show ?

[LanuzaFitbit]

Thanks for stepping into the Community @Meloney! 

I can absolutely see how not getting the map can be frustrating. This is an issue that our team is aware of. At this moment we do not have any details on the situation, or any updates. Whenever we do receive any news we will be sure to let everyone know! 

Thanks for your understanding. Let me know if you have any further questions.

[CindyRM]

I'm having the same problem. The map won't show up AND then the app crashes and restarts.  Also keep getting the message "bluetooth not working".  Yet the clearly it is because It's connecting to other devices.  Any idea how long before it's fixed?  Thanks in advance.

[LanuzaFitbit]

Thanks for joining the Community @CindyRM.

The map not showing and that error message are a terrible inconvenience. Having said that, at this moment we do not have any specific news on the matter.I will be sure to keep my eyes open and when there are news we'll be letting everyone know.

Thanks for your understanding. Let me know if you have any further questions.