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No Mobile Track on Samsung Galaxy S22 Ultra

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‎03-07-2022 17:40

‎03-07-2022 17:40

Upgraded to a Galaxy S22 Ultra and the is no function to use mobile track anymore.

 

I have tried a suggestion for previous handsets which included clearing the app cache, force stopping the app and restarting the phone, all to no avail?

 

Is the phone not supported?

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‎03-08-2022 04:09

‎03-08-2022 04:09

Hi @scubadunc - if you tried logout and login this may be a new constraint with the watch you have attached to your account and the latest version of the Fitbit App installed on the new phone.

 

Probably best to contact Fitbit Support directly. They may be able to tell you.

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

 

 

Author | ch, passion for improvement.

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