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No Notifications on Versa with Pixel 3 XL

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‎10-26-2018 10:28

‎10-26-2018 10:28

I recently synced my Versa with my Google Pixel XL and the notifications no longer show up and the caller ID is listed as Unknown. I've restarted my Versa and phone without any luck.

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Accepted Solutions

‎11-02-2018 09:34

In response to SunsetRunner

‎11-02-2018 09:34

Hello @SunsetRunner and @AuntieCammie.

 

@SunsetRunner Thanks for letting us know that after pairing the Versa it started working properly once again.

 

@AuntieCammie Unfortunately at this time we do not have anything to announce or share. As soon as we do have anything we'll be sure to let everyone know about it.

 

Let me know if there are any further questions I can help out with.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂

View best answer in original post

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9 REPLIES 9

‎10-28-2018 06:45

‎10-28-2018 06:45

Welcome to the Forums @AuntieCammie.

 

Thank you very much for restarting your Versa to try and get it fixed before posting.

 

In this case this is a known issue going on with Android Pie (9), which is the Android version the Pixel 3 runs on. Our team is aware of the situation and it is being looked into but we do not have any updates at this moment. Anything regarding this issue will be posted in another thread. You can click here to see that thread.

 

Please let me know if there is anything else that I can do for you.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer

‎10-28-2018 08:32 - edited ‎11-01-2018 07:01

In response to LanuzaFitbit

‎10-28-2018 08:32 - edited ‎11-01-2018 07:01

I'm also having issue with not getting ANY notifications on my Versa. No Email, No SMS, No Hangouts, No Notifications at all. The screen says "Nothing New Here. All caught up"

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0 Votes

‎11-01-2018 06:15

In response to LanuzaFitbit

‎11-01-2018 06:15

Any update with this? My wife just got the Pixel 3 XL today and her versa is still not receiving notifications, her Fitbit app is up to date with version 2.82. Please help. Thanks

Best Answer

‎11-01-2018 17:28

In response to SunsetRunner

‎11-01-2018 17:28

I did another pairing to the versa, and all is working now. Thanks

Best Answer

‎11-02-2018 09:34

In response to SunsetRunner

‎11-02-2018 09:34

Hello @SunsetRunner and @AuntieCammie.

 

@SunsetRunner Thanks for letting us know that after pairing the Versa it started working properly once again.

 

@AuntieCammie Unfortunately at this time we do not have anything to announce or share. As soon as we do have anything we'll be sure to let everyone know about it.

 

Let me know if there are any further questions I can help out with.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer

‎11-02-2018 09:55

In response to LanuzaFitbit

‎11-02-2018 09:55

I've paired it again last night and now getting notifications on my Versa. Thank you.

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‎11-04-2018 07:35

In response to AuntieCammie

‎11-04-2018 07:35

Hey @AuntieCammie.

 

Great news! Thanks for giving that a shot and letting us know.

 

If you have the time, be sure to visit one of our Discussion boards. Lots of different topics to talk about with other users. Maybe something there will pique your interest.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer
0 Votes

‎11-04-2018 09:16

In response to SilvertonArthur

‎11-04-2018 09:16

Hello @SilvertonArthur.

 

If you'd like to get private and personal assistance, I'd recommend that you get in touch with our support team. You can click here to see the different options to reach out to them.

 

Feel free to let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
Best Answer

‎11-04-2018 11:38

In response to SilvertonArthur

‎11-04-2018 11:38

Everyone - It is better to post to these boards or contact Support rather than PM a stranger. 

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