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No Stress Management score on Sense 2

ANSWERED

All of the other tiles continue to show data in the app. The app is updated. I cleared the app's cache. I've restarted the watch. I've restarted my phone. I've been wearing the device continuously for years now. Any suggestions? Anyone else having this problem?


Moderator Edit: Clarified subject

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186 REPLIES 186

I was directed to this thread to report I am still missing stress management score (last score was 2/27/25). Charge 6, Fitbit  v4. 37 (110222988), Samsung Note 20

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After 7 days with no results in the Stress Management section of the app, I have today had results in today's information. It looks like the problem may have been at least partially, perhaps completely fixed. 

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I have Versa 4. 

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Moderator edit - merged messages

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Still no stress management score! I did get my deep & Rem score! 

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Mine is back this morning. Pixel 2 watch. So they are getting around to fixing it. Cheers all.

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Hi Everyone.

We received the update from our team and the issue should be resolved by now.

Please restart your phone and give it a try.

Confirm here if it got solved for you or if you are still encountering difficulties.

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No stress mgt score for me either since 2/27. (i have a Sense2).
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Fixed now! Thank you!

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Did you remove the app and reinstall it to get the score?
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Thanks for the update, @ManuFitbit 

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I got my score yesterday, but not this morning. Restarting the phone did not work to get today's score to show. I also cleared the cache for the Fitbit app.

Those of us affected by this problem might not be able to get our missing scores for today or the past days. We'll know tomorrow if the fix worked for us.

Rieko | N California USA MBG PE

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Restarted iPhone 16 Pro. Still not working.

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Still no score on Inspire 2. Have restarted phone
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Yes thank you...happy days.... I'm never stressed anyway 😀😀😀

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Nope. Just appeared
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Nope! No score!
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Restarted my iPhone 15, iOS 17.7, and synced my Inspire 2 and still no Stress Management score. 😞

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I tried restarting phone, app, and my sense 2, and I am still not getting stress management score. 

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3/6. Still no score showing for me. 

3/7 as of this morning mine is back. Hopefully it stays. Thank you for fixing.

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Fixed! Prior scores are still missing and I guess will not be restored,
however it's back! Did not have to uninstall or logout, etc. Android phone
+ Pixel watch.
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Fixed at last! Previous week's scores missing, but thanks.
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Good morning
Mine was sorted yesterday and is working again today.

Becky
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