03-01-2025
05:04
- last edited on
03-05-2025
06:37
by
LizzyFitbit
03-01-2025
05:04
- last edited on
03-05-2025
06:37
by
LizzyFitbit
All of the other tiles continue to show data in the app. The app is updated. I cleared the app's cache. I've restarted the watch. I've restarted my phone. I've been wearing the device continuously for years now. Any suggestions? Anyone else having this problem?
Moderator Edit: Clarified subject
Answered! Go to the Best Answer.
03-26-2025 16:12
03-26-2025 16:12
I did! 👏👏
03-27-2025 06:21
03-27-2025 06:21
I got a Stress Management Score yesterday, but not today. ☹️
Sorry to say missing stress score is still a problem for my Charge 6 and Pixel 7 phone.
03-27-2025 10:15
03-27-2025 10:15
I'm glad to hear that you got your Stress Management Score @lisak54.
@FitCharlotte, Please make sure that you have the last version of the Fitbit App.
03-27-2025 10:55
03-27-2025 10:55
Hello @FitCharlotte
I think the issue with the Stress Management score isn't quite fixed yet.
After getting my score yesterday morning, I noticed the score had disappeared later in the afternoon. My score appeared this morning, but the app still shows no score for yesterday. I'll be monitoring to see if today's score disappears.
Rieko | N California USA MBG PE
03-27-2025 10:59
03-27-2025 10:59
Thank you! What is the latest version?
03-27-2025 11:03
03-27-2025 11:03
03-27-2025 11:18
03-27-2025 11:18
Thank you so much for letting the team know that some of us users are still having issues with the Stress Management score.
Greatly appreciate your help with this.
Rieko | N California USA MBG PE
03-27-2025 11:56
03-27-2025 11:56
Thanks for the heads up about the new version. It is not available to me yet. I will get it automatically when it is rolled out to me.
03-27-2025 12:17 - edited 03-27-2025 14:08
03-27-2025 12:17 - edited 03-27-2025 14:08
You're very welcome @RiekoC. I'm always here to help.
Thank you for letting me know that you'll get the new app version as soon as you get it @FitCharlotte.
I'll let you know if I get any news from our team.
03-28-2025 11:33
03-28-2025 11:33
I'm happy to say that my score from yesterday is still showing in the app and I got my score today. Got my fingers crossed that this means the problem is fixed for me. 🙏
Rieko | N California USA MBG PE
03-28-2025 11:44
03-28-2025 11:44
Hi @RiekoC.
That's great news! I hope this was fixed for everyone too.
Please keep me updated and let me know if you need further assistance.
03-29-2025 13:18
03-29-2025 13:18
My score showed up this morning, only to disappear a few hours later. Looks like the issue isn't completely fixed yet.
Rieko | N California USA MBG PE
03-29-2025 13:26
03-29-2025 13:26
That's funny. My score showed up today, but not the two days prior. Once mine appears I haven't noticed it disappears later.
I still have app version 4.38. Waiting for 4.39 to show up.
@AndreaFitbit It doesn't sound like the latest app update will solve this problem. for at least some people.
03-30-2025 12:01
03-30-2025 12:01
My score appeared this morning and still shows. I'll check again this evening since my score has disappeared later in the day with this bug.
Rieko | N California USA MBG PE
04-01-2025 09:01
04-01-2025 09:01
Thanks for getting back to us and for your reports regarding Stress Management score @RiekoC, @FitCharlotte.
Has the issue been already fixed for you?
04-01-2025 09:28
04-01-2025 09:28
Still no fix for this issue from my perspective. No Score today, got a score yesterday and Sunday, No Score the previous 5 days. Still don't have app version 4.39 available for me.
I'm beginning to wonder why it shows the words "No Score" where the numeric score should appear. What are the specific conditions that cause No Score to appear? Maybe it is meaningful. The message to wear device for at least 14 hours and throughout sleep also appears, but I ALWAYS wear my device except for about 1/2 hour of charging each morning.
04-02-2025 13:25
04-02-2025 13:25
I'm cautiously optimistic that my Stress Management score is fixed. I've gotten a score for the last 4 days and the score hasn't disappeared. 🤞
Rieko | N California USA MBG PE
yesterday
yesterday
I have had a score for a few weeks now but this morning nothing! I also have a weird sleep score, no detailed information just a time spent in bed. Additionally I have no breathing rate listed.