No Stress Management score on Sense 2

[McMike123]

All of the other tiles continue to show data in the app. The app is updated. I cleared the app's cache. I've restarted the watch. I've restarted my phone. I've been wearing the device continuously for years now. Any suggestions? Anyone else having this problem?

Moderator Edit: Clarified subject

[redrumsilence]

Judging by mine and my partners devices, the Versa 4 and Charge 6 are also affected 

[JPOwl]

Have just been online chat with Google.

They know there is a problem & are going to fix ios users first. No mention of refunding customers for not providing a service we are paying for. I'm an android user & have no idea how long the fix will take.

Awful service from Google & the takeover decline gets worse by the month. Appalling.😖

[LizzyFitbit]

Hi everyone, and welcome to our new members.

Thanks for letting us know about the Stress Management Score not recorded by your Fitbit devices. This issue was escalated to our team and they're currently working to get it resolved as soon as possible.

I'm sorry for this inconvenience and I appreciate everyone's feedback. Please know that I'll keep our team informed, and update this thread as soon as I receive more information.

[JPOwl]

Have spoken with Google today - they know about the problem but not sorted yet. IOS (as usual) getting priority, no idea how long Android users will have to wait .

Asked for a refund of my premium payment & got fobbed off

[marychristian1]

Same issue here. I have had a Charge 6 for about 8 months, and it stopped providing stress management scores on Feb 27. Fitbit team, please keep this thread notified of any updates.

[bp54]

Thanks so much for the update that we won’t get directly from the source!
Appreciate it!

[1089952]

Thank you for giving us an update

Thank you,
Marianne 

Moderator Edit: Personal info removed

[Sadeturquiri]

Yes, same here, charge 6

[Bex66]

Thank you! 

Hopefully it will be fixed soon. 

[MB555]

Thanks for the information, much appreciated 😃

[Steamtrainfi3nd]

Fitbit owned by Google. Android owned by Google. IOS get issue fixed first. Of course they do. Because iFail users can't cope. 😂

Seriously why them first?

[leanne275]

what compensation are you going to provide for premium as you are currently not providing all features?

[RiekoC]

Hello all,

It looks like the stress management score might have been fixed, at least for some. I got my score this morning (05 Mar 2025) and have seen other users report that they are also seeing their score.

Please let us know if you are now seeing your stress management score in the Fitbit app. If you're not seeing the score, please let us know which Fitbit device you have & what version of the Fitbit app you have on your mobile device.

[Maxdusty]

I have the Fitbit Inspire 3 and it’s still not working as of today March 5. 

[redrumsilence]

Still nothing showing.

Versa 4 (61.20001.210.26)

Android app (4.37.fitbit-mobile-110222988.728765411)

Pixel 9 Pro (Android 15, Feb 19th 2025 Security update) 

[1089952]

I am still not seeing any score. Galaxy s24 , fitbit charge 6, fitbit app firmware version 66.20001.210.26

[EarlOfEasy]

Still no stress management score from February 26th till now (March 5th) - Charge 5 & Android App

[Rebecca007]

Still doesnt work as of now. 

Inspire 2

[clleste]

Still no Stress Management Score as of 3/5/25 @ 8:49pm CST.

I have the Fitbit Inspire 3 version 20001.210.26. 

[veryactive]

i agree!

Moderator Edit: Formatting.