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No notifications call or text

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‎07-07-2018 18:29

‎07-07-2018 18:29

I have a galaxy s7 active. No notifications are coming through. Please help. I have been so disappointed with my purchase.

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3 REPLIES 3

‎07-08-2018 00:47

‎07-08-2018 00:47

What type of fitbit do you have?

 

Have notifications just stopped or have they never worked?

 

Fitbit's troubleshooting guide may help: https://help.fitbit.com/articles/en_US/Help_article/1610/

Best Answer

‎07-08-2018 15:59

In response to SteveH

‎07-08-2018 15:59

It's an Alta HR. It has never worked.
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‎07-08-2018 23:30

In response to Torgerson

‎07-08-2018 23:30

Did you go through the notifications setup ok as documented here: https://help.fitbit.com/articles/en_US/Help_article/1979/ ?

 

If that went ok and the troubleshooting guide hasn't helped then it's maybe best to contact customer support: contact.fitbit.com

 

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