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Not getting call notifications on Galaxy S9

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‎01-22-2019 07:35 - last edited on ‎01-23-2019 10:22 by Fitbit Moderator

‎01-22-2019 07:35 - last edited on ‎01-23-2019 10:22 by Fitbit Moderator

I recive messages, email and notifiations for apps. But i don't get calls. I have i samsung s9.

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎01-23-2019 10:48

‎01-23-2019 10:48

@Isak_Erstad Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that you aren't getting call notifications on your Fitbit device. Try refreshing the link between your phone and your tracker by going to your phone's bluetooth settings and remove all devices listed there. Restart your phone and restart your device. After this try syncing them. Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎01-24-2019 11:20

In response to AlvaroFitbit

‎01-24-2019 11:20

It still does not work. I got a new one aswell. But it dos not work
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