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Not receiving notifications on Pixel 3

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‎10-21-2019 05:36 - last edited on ‎10-22-2019 15:34 by Fitbit Moderator

‎10-21-2019 05:36 - last edited on ‎10-22-2019 15:34 by Fitbit Moderator

When Fitbit did the lastest update my Charge 2 no longer receives any notifications from my Pixel. I've tried restarting the phone, restarting Fitbit, and removing the app. Nothing works! I receive 7 notifications a day from Fitbit that I need to link my app with my Charge 2, yet it's been syncing fine. I'm really frustrated and ready to toss it out.

 

Moderator edit: Subject for clarity 

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‎10-22-2019 15:16

‎10-22-2019 15:16

Hi @beachappy, welcome to the Community Forums!

 

I appreciate the information and details that were shared in your post, thanks for troubleshooting your device prior to posting. Can you please let me know when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Charge 2 are correctly configured.

 

After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted and let me know if you have any additional questions.

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