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Not receiving notifications with Samsung 7 Edge

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‎07-18-2017 07:50 - last edited on ‎07-18-2017 13:47 by Fitbit Moderator

‎07-18-2017 07:50 - last edited on ‎07-18-2017 13:47 by Fitbit Moderator

I was always able to receive my text and email notifications, in addition to calls on my Blaze, however, I am no longer getting them.  My Phone is an Samsung 7 Edge.  IF anyone can help, it would be appreciated.

 

 

Moderator edit: updated subject for clarity.

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‎07-19-2017 04:43

‎07-19-2017 04:43

Hello @StacDeyo, welcome aboard to the Fitbit Community! Certainly this behavior is not normal, so I suggest to give it a try to the following recommendations and troubleshooting steps: My tracker isn't receiving notifications (Android Fitbit app).

 

Let me know if this helps. Catch ya later!

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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