Not receiving notifications

[Mommaoooki]

Not receiving notifications on the fit bit like calls and messages

Moderator edit: Subject for clarity.

[Rich_Laue]

Hello @Mommaoooki have you tried setting up notifications. Often doing so will reset permissions. 

How do I get notifications from my phone on my Fitbit device?

You also may want to restart the phone and tracker 

[RodrigoMFitbit · Accepted solution]

@Rich_Laue Thanks for your help. 

@Mommaoooki Nice to see you again in the forums. I will gladly help you regarding notifications on your Fitbit device. 

I recommend you take a look at the following articles: 

• Why are notifications delayed or missing?
• Why does the Fitbit app need to run in the background on my Android phone?

Make sure that the Fitbit app is allowed to run in the background. Else it will be automatically ended by Android, given that most of Android devices nowadays have "battery saving" settings, and the connection will be interrupted. Therefore no notifications.