help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving text notifications with Samsung S10

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-21-2020 13:24 - last edited on ‎09-04-2020 14:55 by Fitbit Moderator

‎08-21-2020 13:24 - last edited on ‎09-04-2020 14:55 by Fitbit Moderator

After the recent update now my text messages are not coming thru to my fitbit. This morning I was getting them then all of a sudden they stopped. Doss anyone have any ideas?

 

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
5 REPLIES 5

‎08-22-2020 21:35

‎08-22-2020 21:35

Which phone do you have and is it on the list of compatible devices? click to see

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎08-23-2020 05:15

In response to Odyssey13

‎08-23-2020 05:15

I have a galaxy S10, ever since the update happened the text messages stopped. 

Sent from Yahoo Mail on Android
Best Answer
0 Votes

‎08-23-2020 08:49

In response to SunsetRunner

‎08-23-2020 08:49

Go through all your settings and make sure you have notifications given permission. Sometimes we need to doublecheck them.

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎08-23-2020 15:55

In response to Odyssey13

‎08-23-2020 15:55

Plus power management for the Fitbit app is  turned off

Best Answer
0 Votes

‎08-25-2020 15:06

‎08-25-2020 15:06

I've had the exact same problem with my charge 3 (I've got a Samsung S8). Notifications were working perfectly until the firmware update a couple of days ago and now my tracker doesn't vibrate or notify me of anything. 

Some (but definitely not all) emails can be seen if I manually go to notifications on the tracker, but it doesn't actually notify me and notifications other than a few emails don't show at all.

Best Answer
0 Votes