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‎08-01-2018 15:21

‎08-01-2018 15:21

I just purchased a Fitbit Versa and have a Samsung Galaxy Note8. When I am getting an incoming call my watch vibrates and I get notifications on my watch from my calendar but I dont get text notifications. 

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‎08-02-2018 07:19 - edited ‎08-02-2018 07:33

‎08-02-2018 07:19 - edited ‎08-02-2018 07:33

Welcome to the Forums @Sportsmomma.

 

Thanks for sharing your experience on the situation. I'd recommend that you try to follow these steps to help your Versa get the notifications. I'd like to mention that this could be happening because the Note 8 is currently not on the supported devices list, this causes some optimization issues like that one that you have experienced.

 

As long as a phone fulfills the minimum requirements, Android 4.4 and Bluetooth 4.0, there is a chance that it will work as it did, but we are not able to guarantee it. The steps I shared above should still help as other users have mentioned how they were able to get it to work with phones not on the list.

 

There is a Note 8.0 on the list, but that refers to a tablet released a number of years ago.

 

Let me know if you have any further questions. 

Lanuza | Community Moderator

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