09-19-2019
01:03
- last edited on
09-20-2019
13:01
by
RicardoFitbit
09-19-2019
01:03
- last edited on
09-20-2019
13:01
by
RicardoFitbit
My versa all of a sudden quit getting text messages
Moderator edit: Subject for clarity
09-20-2019 13:00
09-20-2019 13:00
Hello @Hammer33, welcome to the Community Forums!
I appreciate the details that were shared in your post. To better assist you with this, can you please let me know which mobile device you're currently using? Also, when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Charge 2 are correctly configured.
After verifying this, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.
Keep me posted and let me know if you have any additional questions.
09-20-2019 17:16
09-20-2019 17:16
I am having the same problem. This happend a few months ago and and I was told to wait for the update. Ridiculous. I am about done with Fitbit!!!!!
09-20-2019 17:21
09-20-2019 17:21
The same thing is happening to me. It's very odd because I receive phone calls, notifications for other apps, and calendar items, but do not receive notifications for text messages or email. I have tried every suggestion I can possibly find.
09-20-2019 17:23
09-20-2019 17:23
09-20-2019 17:26
09-20-2019 17:26
09-20-2019 17:28
09-20-2019 17:28
I am also having the same problem - just started yesterday. I still receive phone calls & calendar notifications, but stopped receiving text notifications. I did all the troubleshooting steps to no avail! Super frustrating!
09-20-2019 17:33
09-20-2019 17:33
09-20-2019 18:21
09-20-2019 18:21
09-20-2019 18:46
09-20-2019 18:46
This is an issue with the last update. Samsung galaxy no email or text message notifications. Please get to work on a bug fix.
09-20-2019 20:58
09-20-2019 20:58
I am having the same problem and it also started a few days ago.
09-20-2019 21:00
09-20-2019 21:00
New version 3.6.1 of the Android app is now on Play Store.
09-20-2019 21:27
09-20-2019 21:27
09-20-2019 21:59
09-20-2019 21:59
09-20-2019 23:04
09-21-2019 03:13 - edited 09-21-2019 04:33
09-21-2019 03:13 - edited 09-21-2019 04:33
My ionic stopped as well for texts (whatsapp). Still works for calls, email, calendar.
Tried troubleshooting still nothing for texts.
It was working until a few days ago. So this is a new problem.
09-21-2019 04:50
09-21-2019 04:50
Are you saying that this problem hasn't been sorted for months? My same problem started 5 days ago and I hoped it would be sorted asap
09-21-2019 05:09
09-21-2019 05:09
09-21-2019 05:40
09-21-2019 05:40
09-21-2019 06:29
09-21-2019 06:29