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‎09-19-2019 01:03 - last edited on ‎09-20-2019 13:01 by Fitbit Moderator

‎09-19-2019 01:03 - last edited on ‎09-20-2019 13:01 by Fitbit Moderator

My versa all of a sudden quit getting text messages 

 

Moderator edit: Subject for clarity 

Best Answer
44 REPLIES 44

‎09-22-2019 13:56

In response to Megbabe1004

‎09-22-2019 13:56

Some folks have uninstalled and then reinstalled and it worked for them, but not for me.


Sent from my Verizon, Samsung Galaxy smartphone
Best Answer

‎09-22-2019 15:12

In response to GrrrinNevada

‎09-22-2019 15:12

Did you do a factory reset on your device?
Best Answer
0 Votes

‎09-22-2019 15:19

‎09-22-2019 15:19

Fitbits response

 

Hi again, Thanks for the email. We have found your case  and confirmed that our team is aware of this issue. Please know that we do not have a specific timeline on when a resolution will be at hand regarding this matter. We can assure you that our team is doing their best in investigating and reviewing all the data we've acquired in relation to this issue and we'll post an update once a fix has been formulated. We greatly appreciate your patience and understanding.

Best Answer

‎09-23-2019 15:06

In response to Ecabec

‎09-23-2019 15:06

Yes
Best Answer
0 Votes

‎09-23-2019 15:07

In response to GrrrinNevada

‎09-23-2019 15:07

Tried it too, did not work.
Best Answer
0 Votes