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Not registering workouts

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‎10-10-2019 13:40

‎10-10-2019 13:40

Why am I not getting credit for my exercise? I've done basically the same walk every day for the last 15 days but Fitbit didn't give me credit for Tuesday or today.

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3 REPLIES 3

‎10-11-2019 06:03

‎10-11-2019 06:03

I've had the same problem for about a month.

I have an idea which I've yet to try though!

I noticed my Fitbit doesn't seem to log the first walk of the day, but then if I do another walk later on, it logs that one.  My idea is to try starting the exercise logger for a couple of minutes, end it (so this one won't get saved - it won't anyway as it will be too short!) and THEN start logging my full walk to see if that will be saved.

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‎10-11-2019 06:15

In response to tdog21

‎10-11-2019 06:15

Thank you. That's certainly worth a try. Hope it works for both of us!
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‎10-11-2019 12:51

In response to Jmroyster

‎10-11-2019 12:51

I gave it a try this evening and it worked 🙂 

Fingers crossed, it'll work every time!

 

When you do the 'dummy' exercise and finish it, Fitbit will complain that you haven't done enough to record and you get the option to discard or resume - you need to discard that one and then start a new exercise - which hopefully will be recorded.

 

Shouldn't really have to do these silly workarounds but hey-ho!!  Hope the trick works for you till they fix the bug. Good luck!

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