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Not sync to phone

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‎04-29-2016 04:19

‎04-29-2016 04:19

I have reset my fitbit flex a few times over the last couple of days as when i try and sync to my phone i keep getting error tracker not found?
Is there anything i can do to fix this only had my fitbit a few months?
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‎04-29-2016 04:35

‎04-29-2016 04:35

I have a new LG G5 that I got about 3 weeks ago. Purchased a fitbit yesterday and this morning it would not sync w my phone. I turned the Bluetooth off and then on again and it was able to sync. Same thing with Tiles (thetileapp.com), if you have any of those. I believe it's from a recent software update that Android pushed out.
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‎05-02-2016 04:58

‎05-02-2016 04:58

Welcome to our Community @heatherw77 @SunsetRunner! Thanks for joining us! Man HappyI'd suggest you follow the steps provided in this thread, also make sure your Internet and Bluetooth connection are working correctly.

 

Let me know if it works! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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