Notification Error

[Tarun23]

Hey,

I have a fitbit ionic and the notification services are not working, it always asks me to reboot my phone. I use an android phone and have multiple times reinstalled the fitbit app.

It's becoming annoying now, please help.

[Rich_Laue]

But have you rebooted your phone, this is what worked for me. 

Also check your notifications. Tap the three dots in top right. 

[Tarun23]

Rich_Laue

I have rebooted my phone, multiple times and I still get the same error message

[Rich_Laue]

Sorry @Tarun23 I only asked because their was nothing mentioned about a phone reboot, only many app reinstalls. 

Have you turned off power management for the Fitbit app? Allow the Fitbit app to run in background? 

I can't tell you how many times I've read, No, I should not have to restart the phone, or I don't think it would work. 

[Tarun23]

Can you please guide me? How to do that.

[Rich_Laue]

Not sure what your asking about @Tarun23

It is explained in the help docs. 

Check your settings

How do I get notifications from my phone on my Fitbit device?

Here is Android specific including power management. 

What should I know about using the Fitbit app on my Android phone?

[Tarun23]

@Rich_Laue 

Apart from running app in the background all other settings were intact, lets hope it works.

Will get back to you, if it fails again

Thank you very much.