01-15-2020 11:11 - edited 01-15-2020 11:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post


01-15-2020 11:11 - edited 01-15-2020 11:29
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
Fitbit Update: 1/15/2020
Hello, Android users!
We've been seeing a lot of you that recently have upgraded to Android OS 10 report that you're now having difficulty receiving notifications to your Fitbit watches.
I've merged many posts together and we've escalated the issue to our developers to investigate.
Thanks for stopping by the Community to post and let us know about this issue. Subscribe to the thread so you can see any updates after we receive more information. We appreciate your patience!
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
Answered! Go to the Best Answer.
01-29-2020 10:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 10:12
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I am having problems with the touch screen. It is not moving from the main screen.

01-29-2020 10:49
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 10:49
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I downloaded Google Messages and my versa 2 is working great! Download it....

01-29-2020 10:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 10:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
the messages, more so the screen will not change from the main clock screen.

01-29-2020 10:53 - last edited on 02-06-2020 13:13 by LiliyaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 10:53 - last edited on 02-06-2020 13:13 by LiliyaFitbit
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
it isn't so much about the msgs. It is more so that it wont let me go to any other screen except the main clock screen.
Moderator edit: format

01-29-2020 10:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 10:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 11:15 - edited 01-29-2020 13:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 11:15 - edited 01-29-2020 13:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
My notifications started working today again out of the blue . Hopefully it is fixed. Fingers crossed.

01-29-2020 11:18
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 11:18
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I pray it is.

01-29-2020 11:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 11:57
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from Yahoo Mail on Android

01-29-2020 11:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 11:59
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Same here, altho it makes me long for the days of less technology

01-29-2020 13:24
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 13:24
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Karms007, which phone do you have and which messaging app do you use? Mine isn't working yet...

01-29-2020 13:29 - edited 01-29-2020 13:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 13:29 - edited 01-29-2020 13:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
S10+512
Messaging service that comes with phone

01-29-2020 14:04
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 14:04
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 15:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 15:05
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have an S10 and use the Messages app (not the S10 default). It worked fine until about 3 weeks ago, stopped working, and worked briefly last Saturday night the 25th before stopping again. I tried switching to the Google texting app and again it worked only briefly. I have tried every fix I see suggested and nothing has worked. Arggggh.
And someone else I know is going through the very same issue with her new Fitbit. Not the same device as mine and an IOS operating system. It has to be a Fitbit problem!

01-29-2020 15:23
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 15:23
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
It stopped again

01-29-2020 16:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 16:53
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
How do we fix this issue?

01-29-2020 16:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 16:56
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
month and it hasn't been fixed!
01-29-2020 17:08
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 17:08
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 17:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 17:58
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
Sent from Yahoo Mail on Android

01-29-2020 18:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 18:46
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
It's a Fitbit issue

01-29-2020 18:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-29-2020 18:52
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I am in the same boat....I amabout ready to make a return and get something that will let you receive text messages. I find it strange that i can receive calls and calendar alerts, but no text messages! Frustrated!

