help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Notification problems

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-28-2018 17:31

‎11-28-2018 17:31

I cant seem to be able to receive call notifications. Plus my phone no longer recognizes my versa.

Best Answer
0 Votes
1 REPLY 1

‎11-29-2018 01:27

‎11-29-2018 01:27

If your phone is not recognising your fitbit then that could be the reason notifications are not working.

 

I would try restarting your phone and then restarting your versa by:

 

  1. Press and hold the back (left) and bottom buttons until you see the Fitbit logo on the screen. This should take less than 10 seconds.
  2. Let go of the buttons.
Best Answer