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Notifications are not working with Blaze

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‎01-08-2018 09:51 - last edited on ‎01-10-2018 05:10 by Moderator Alum

‎01-08-2018 09:51 - last edited on ‎01-10-2018 05:10 by Moderator Alum

For the last week the notifications from my phone to blaze stop working. I can get them going again by turning them all off, restarting phone and switching back on but I have to do this every couple of days which is not ideal. Is there a permanent fix?

 

 

Moderator Edit: Updated Subject For Clarity / Format

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‎01-10-2018 05:09

‎01-10-2018 05:09

Hi there @SunsetRunner, let me start by give you a warm welcome to the Fitbit Community. I'm wondering if your mobile device is listed as compatible? To learn ore about this you can search your phone model in our list of compatible devices, since this can be a reason why the notifications can suddenly stop working.

 

I saw you have tried a few troubleshooting steps, so as a matter of review I would like to share with you the following post to see other alternatives: My tracker isn't receiving notifications (Android Fitbit app).

 

Hope this helps and let me know how it goes.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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