Nutrition Food Data Metric Gray'ed Out on Today

[pjpjr]

Charge 6 - System 66.20001.214.24 - Android version 14 device

I observed yesterday that the Nutrition Food data metric is gray'ed out on my Today screen.  Going back to Yesterday it is displayed.  Drilling down in the Today screen, everything appears as expected.

I have tried my usual delete cached data from my Fitbit app, synchronized restarts of my Charge and Device and removing Food metric from Today, restarting my Fitbit app, adding Food metric to Today and restarting my Fitbit app.

From the display perspective in my Fitbit app, nothing else appears to be not as expected.

Anyone experience this, or similar behavior from another metric, and if so, how did you resolve it?

[VashaMasha]

Cannot get all of the daily nutrition to show after extensive troubleshooting - I have the same issue. For about a week now.

[AndreaFitbit · Accepted solution]

Hi everyone!

Excellent news. I was informed by our team that this bug has been fixed. A Fitbit App Update is not required.

Have a great weekend! 

[DrJesseC]

Hi Andrea

This is still a problem for me. I can not see the fat and sometimes carb content of any food in the FitBit app as it seems to be cut off at the top. I have uninstalled the app, restarted phone etc. Is there a fix?

[sibhusky]

This is on the Today screen? Possibly you have a different problem? The problem above was empty slots on the screen. It sounds like you have a screen formatting problem.

[DrJesseC]

You're right it seems to be a different, similar issue. There are a few threads about it and no solution

[nleprohn]

It happens when you click on the nutritional facts for any particular food. I just checked and I'm having the same issue.

 

[sibhusky]

Yes, I guess I'm having a similar screen format issue. But maybe this needs a different thread.

[pjpjr]

I am not experiencing the truncated NUTRITION FACTS issue for the random foods I checked. I am using version 4.48 of the app.

Are you using version 4.48 of the Fitbit app?  If not, try updating to this version.

If so, I agree a different thread is an excellent idea!  Post the image of your truncated NUTRITION FACTS and if possible an image of the version of your Android OS.  At minimum type the version of your Android OS.

[sibhusky]

Pixel 9A, 4.48

[Zionic484]

[pjpjr]

Here is a better Topic to post your NUTRITION FACTS Truncation details into:

https://community.fitbit.com/t5/Android-App/Nutrition-info-not-displaying-correctly/td-p/5769774