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One plus 2 & charge hr compatibility

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‎05-09-2016 07:06

‎05-09-2016 07:06

I recently got a fitbit charge hr - unfortunately having trouble syncing my heart rate, steps, sleep everything - it was working perfectly the first day but the second day nothing - I have restarted my phone, Bluetooth & tried syncing after disabling the tracker but nothing - hope someone can help
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‎05-12-2016 05:20

‎05-12-2016 05:20

Did you delete the tracker from bluetooth?
Also, you will need to restart the fitbit and your phone. Fir fitbit press the button for 15-20 seconds (until you see a version notification. Then connect again using bluetooth and it should be ok
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‎05-20-2016 05:46 - edited ‎05-20-2016 05:48

‎05-20-2016 05:46 - edited ‎05-20-2016 05:48

It's nice to see our Community is growing @Aparnarya @AndreasN! Welcome! Cat HappyI noticed that @AndreasN provided you with a great suggestion to resolve this. First, I'd like you to make sure your tracker is listed in our supported devices for syncing. If it is, I'd like to add that you can also need to make sure your Internet connection is working fine and follow the steps provided in this thread.

 

Let me know how it goes! Smiley Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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