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why is my htc fitbit no longer tracking steps?

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‎05-19-2016 09:08

‎05-19-2016 09:08

My fitbit has always tracked steps but today it has stopped?
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3 REPLIES 3

‎05-19-2016 09:18 - edited ‎05-19-2016 09:21

‎05-19-2016 09:18 - edited ‎05-19-2016 09:21

Same Phone, same problem.  Stopped tracking steps at 8am this morning??

 

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‎05-19-2016 13:32

‎05-19-2016 13:32

Interesting as my HTC hasn't recorded any steps I've taken today either. Anyone know what's going on?
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‎05-20-2016 05:42 - last edited on ‎11-19-2025 09:24 by Fitbit Moderator

In response to Growey1970

‎05-20-2016 05:42 - last edited on ‎11-19-2025 09:24 by Fitbit Moderator

Welcome to our Community @amandahodgson @Poyntz @Growey1970! Hope you're doing great! Man HappyI'd suggest you try following the steps provided in this thread and make sure your Internet and Bluetooth connection are working correctly.

Hope this helps, let me know how it goes! Robot Happy

Meylin | Community Moderator

"The only way to do great work is to love what you do." What's Cooking?

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