PLEASE ADD ONE PLUS 7 PRO

[Sidhant92]

Kindly add One Plus 7pro to the supported devices. You guys should mention it on the website and highlight do check the list of supported devices before purchasing.

Now that we have made the purchase its my humble request to please One Plus 7 pro.

[werionae]

I am using Fitbit Versa 2 & OnePlus 7 Pro and no issues at all, although  OP7 Pro is not officially supported. 

[Sidhant92]

Sometimes mine works fine but when I am unable to receive the notifications.

I get the error attached above. Already rebooted  the device several times. Contacted the fitbit support team as well they suggested that your device is not supported please raise the concern on community. 

[werionae]

1) Disable the battery optimization for the Fitbit app

2) Lock Fitbit app in multitasking switcher

3) Restart your OnePlus device

[Sidhant92]

Great help man its done for now 👍. But if I will get a problem again will definitely let you know on this post.

[Sidhant92]

Hey Man,

Earlier you helped me with the notification issue. This time the watch is unable to link with the device. When I check my activities it shows the watch was synced 8 hours ago or 10 hour ago. Please advice 

[CianMe]

Hi there - how have you managed to get OP7 to show WhatsApp notifications? I can get the calls but not WhatsApp and not emails. Thx

[CianMe]

How do you do Step 2 : Lock FitBit app in Multiswitcher? Thanks

[Dattaraj]

Tap the third button at the bottom of your screen ( the little box icon) to get the task manager. This will show all the apps running in the background. Locate the Fitbit app and at the top right of the app you will find three dots. Tap that and tap on lock. Your app will now get locked and won’t get force stopped by system even if phone is locked. 
NOTE: Sometimes the app still causes sync issues. Then I unlock the app from task manager, force stop it( by swiping up from task manager) and then restart the app and lock. This process works for me.