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Pairing a new Phone

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Not all tiles are showing up.  Sleep and step goals and results are not showing up on the new phone when I sign in.  Have tried to sync but doesn't help

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It's great to see new faces here the Forums, please receive a warm welcome @RamjetHeart

 

It seems to be that your tracker is not connected to your Account. You can try the next steps to see your steps and sleeps back to your Dashboard.

 

  1. Reboot Bluetooth
  2. Restar your tracker 
  3. Open the Fitbit App and 'log in', then go to "Account"  >  Choose the "Set up a device" and follow the next option.

I hope this works. Have a great day! Smiley Very Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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3 REPLIES 3

It's great to see new faces here the Forums, please receive a warm welcome @RamjetHeart

 

It seems to be that your tracker is not connected to your Account. You can try the next steps to see your steps and sleeps back to your Dashboard.

 

  1. Reboot Bluetooth
  2. Restar your tracker 
  3. Open the Fitbit App and 'log in', then go to "Account"  >  Choose the "Set up a device" and follow the next option.

I hope this works. Have a great day! Smiley Very Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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Thanks I did that and it worked. Thanks for the reply! Have a great day!
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Great day to be a Fitbit user! Thanks for replying @Ramjet, I'm happy to know that this worked for you. If you have time please check our Discussions board where you will find other members sharing their experiences and tips for an active lifestyle. Heart

 

Keep up the great stepping! Smiley Wink

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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