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Pairing

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I am unable to pair my flex fitbit with my Samsung tab 3. Help please.

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How are you trying to do the pairing? Fitbits are unusual in that the pairing has to be done via the fitbit app and not via the phone's bluetooth settings.

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I've been trying to do it via the app and all it says is try again.  I've uninstalled the app , closed down my tablet and then reistalled the app but it still won't pair. I've checked the compatibility and that's find and don't know what to do next

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How do you use the app to pair?  I'm having the same problem but can't figure out how to resolve this. 

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@angbee328, if you haven't already, check out the Holiday Setup Guide for helpful information on setting up your tracker.

 

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