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Phone call notifications

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‎11-12-2019 17:24

‎11-12-2019 17:24

When I get a phone call the notification does not show on my Fit bit. Text messages do though

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‎11-13-2019 11:16

‎11-13-2019 11:16

@Sandysidedoor Welcome to the Fitbit Community! It's great to have you here!

 

Let me help you with your call notifications. Which Fitbit device do you have? Which phone are you using? Is it compatible? You can try the following:

 

  • Go to your phone's bluetooth settings and remove all devices listed there.
  • Restart your phone and restart your device. 
  • Check that no battery saving app/feature on your phone is affecting your Fitbit app.
  • Also, if you are using an Android device, check that your app has the necessary permissions (settings > apps > Fitbit > permissions) and make sure bluetooth and location services (GPS) are on. 
  • You can find additional suggestions here.

Let me know how it goes.

Alvaro | Community Moderator

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