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Phone sync

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‎01-25-2017 14:15

‎01-25-2017 14:15

Im having trouble syncing my charge 2 to my android phone

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‎01-26-2017 00:25

‎01-26-2017 00:25

Has it stopped syncing or has it never synced?

 

Have you checked that your phone is supported by fitbit at www.fitbit.com/devices ?

 

Restarting fitbits can sometimes sort out issues. Here's how:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

(give this a few tries as it doesn't always work)

 

Here's fitbit's troubleshooting guide for syncing problems:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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